Privacy Policy

At Vitawave, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://vitawave.in/, purchase our products, or interact with us in any way.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
• Non-Personal Information: Browser type, device information, IP address, pages visited, and cookies for website optimization.
• Communication Data: If you contact us via email, phone, or forms on our website, we may collect your contact details and messages.

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2. How We Use Your Information

We use the collected information for:

• Processing and delivering your orders.
• Responding to your inquiries and providing customer support.
• Sending important updates, promotional offers, and newsletters (you may opt out anytime).
• Improving our website performance, user experience, and product offerings.
• Complying with legal and regulatory requirements.

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3. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share information with:

• Trusted service providers (payment gateways, shipping partners, IT support) to fulfill your order.
• Legal authorities when required to comply with applicable laws or legal processes.

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4. Data Security

We take strict measures to protect your personal information against unauthorized access, alteration, or disclosure. Our website uses secure encryption technologies (SSL certificates) and trusted payment gateways to ensure your data is safe.

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5. Cookies Policy

Our website uses cookies to improve user experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but some features of our site may not function properly.

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6. Your Rights

As a user, you have the right to:

• Access and request a copy of your personal data.
• Request corrections to inaccurate or incomplete information.
• Opt out of receiving marketing emails or SMS.
• Request deletion of your personal data, subject to legal requirements.

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7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of such external sites.

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8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with the “Last Updated” date.

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9. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please contact us:

📍 Address: 51/50, Nai Basti, Anand Parvat, New Delhi – 110005
📞 Phone: +91 8700583400
📧 Email: info@vitawave.com

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Last Updated: August 2025

At Vitawave, your privacy is our priority. Thank you for trusting us.