Welcome to Vitawave! These Terms & Conditions govern your use of our website https://vitawave.in and the purchase of our products. By accessing, browsing, or making a purchase from our website, you agree to comply with and be bound by the following terms. Please read them carefully.
1. General Information
- Website Owner: Vitawave (Skincare Brand)
- Contact Email: info@vitawave.com
- Contact Number: +91 8700583400
- Address: 51/50, Nai Basti, Anand Parvat, New Delhi – 110005
2. Use of Website
- You must be at least 18 years old or accessing the website under the supervision of a parent/guardian.
- You agree not to use the website for any unlawful or unauthorized purpose.
- We reserve the right to restrict or terminate access if any misuse is detected.
3. Product Information
- We strive to display accurate product details, descriptions, and pricing. However, errors may occur, and we reserve the right to correct them without prior notice.
- All products are for personal skincare use only and not intended for resale without written permission.
4. Orders & Payments
- Placing an order on our website confirms your agreement to purchase the selected products.
- Payments can be made via secure online payment gateways, UPI, cards, or Cash on Delivery (COD) (where available).
- We reserve the right to cancel any order due to stock unavailability, payment failure, or suspicious activity.
5. Shipping & Delivery
- Orders are processed and shipped within the estimated timelines mentioned on the website.
- Delivery timelines may vary depending on location, courier service, and unforeseen events.
- Please refer to our Shipping & Delivery Policy for detailed information.
6. Returns, Refunds & Cancellations
- Our Refund & Returns Policy governs the process of returns and refunds.
- Orders may be canceled within 12 hours of placement, if not shipped.
7. Intellectual Property
- All content on this website, including text, images, graphics, and logos, is the property of Vitawave and protected under applicable copyright and trademark laws.
- Unauthorized use, reproduction, or distribution of our content is prohibited.
8. Limitation of Liability
- Vitawave shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
- Our skincare products are dermatologically safe, but results may vary depending on skin type. Always conduct a patch test before use.
9. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
11. Changes to Terms
Vitawave reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective once posted on this page.
12. Contact Us
For any questions or concerns regarding these Terms & Conditions, you can reach us at:
📍 Address: 51/50, Nai Basti, Anand Parvat, New Delhi – 110005
📞 Phone: +91 8700583400
📧 Email: info@vitawave.com
Last Updated: August 2025
By using Vitawave.in, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.